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March 9, 2015
BP Announcements
Contact Us Form Problems 3/7-3/9
by Rob McQuown
Hi all! This message won't apply to most readers, but we did have some issues with the "Contact Us" email form (http://www.baseballprospectus.com/contact.php) this past weekend. If you sent email during that period - especially if you're expecting a Customer Service response - please kindly re-send. Thank you for your patience.
Rob McQuown is an author of Baseball Prospectus.
Click here to see Rob's other articles.
You can contact Rob by clicking here
<< Previous Article
The BP Wayback Machine... (03/09)
|
<< Previous Column
BP Announcements: Dead... (02/16)
|
Next Column >>
BP Announcements: Save... (03/18)
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Next Article >>
Kershaw Day (03/09)
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3 comments have been left for this article. 
Playoff Prospectus: PECOTA Odds and ALCS Gam...
I've actually been trying to email Contact Us for the last few months and haven't received a response. Can someone follow up with me?
rockieszingers@gmail.com (though my Contact Us might've been sent from oleoay@yahoo.com)
Absolutely. Someone will contact you within 24 hours.
As to possibly having the wrong email address on file, the email address we use for somebody's account can be found (and changed) on the "manage your profile" page:
http://www.baseballprospectus.com/manageprofile.php
Both addresses work, just one is personal (Yahoo) and the other is more related to my request (Zingers).
BP's been good in the past at responding but this instance was different. I did receive an email and will be returning it shortly.